Help Centre

Notifications

The bell in your dashboard — what lands there, and what needs your attention.

Last reviewed 10 July 2026

Running a raffle has a handful of moments where something needs doing — it closed, it's ready to draw, the winners are waiting to be told. The bell at the top of your dashboard collects those in one place, so you don't have to rely on catching an email.

Choose the bell to open Notifications. Unread ones carry a count. When you've dealt with everything, it simply says "You're all caught up."

What turns up there

NotificationWhat it means
Your raffle is liveYou activated it — time to share the link.
Closing soonSales are about to end.
[Raffle] has closed — ready to drawSales are over; the draw is yours to run.
Raffle reopenedAn expired reservation freed up capacity, so sales resumed.
Draw completedWinners are drawn — notify them and publish.
Action needed: draw [raffle]It closed, the draw date has passed, and it still hasn't been drawn.
Action needed: early bird drawThe advertised early bird draw day has arrived.
Verify your payout accountYour payout account isn't verified, so proceeds will be held.

Choosing a notification marks it read and takes you straight to the thing it's about. If there's a backlog, Mark all as read clears the lot.

Good to know

  • They mirror your emails. The same events email you, so the bell is a convenience, not the only way you'll hear.
  • They're for your team, not your buyers. Notifications live in the organiser dashboard. Ticket buyers don't get in-app notifications — they get emails.
  • Old ones tidy themselves up after about 90 days. There's nothing to configure.
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